Effective date: August 1, 2023
At Darlin Shop SG (“us”, “we”, or “our”), we respect your privacy and are committed to protecting the personal information you provide us on our website, https://darlinshop.sg (“Website”). This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information. By using our Website, you consent to the practices described in this Privacy Policy.
Information We Collect
Personal Information
When you visit our Website, we may collect certain personal information from you. The types of personal information we may collect include, but are not limited to:
- Contact Information: Your name, email address, postal address, and phone number.
- Account Information: If you create an account with us, we may collect your username and password.
- Payment Information: If you make a purchase on our Website, we may collect your payment card information or other payment details.
- Communications: Any communications you send to us, such as emails or messages through our contact forms.
Automatically Collected Information
We may automatically collect certain information about your visit to our Website, including:
- Log Information: We may collect log files that track actions occurring on the Website, such as your IP address, browser type, internet service provider, referring/exit pages, date/time stamps, and clicks.
- Cookies: We may use cookies and similar tracking technologies to enhance your experience on our Website. Cookies are small data files stored on your device that help us recognize your preferences and improve our services. You can control or disable cookies through your browser settings, but doing so may limit certain functionalities on our Website.
How We Use Your Information
We use the information we collect for various purposes, including:
- Order Processing: To process and fulfill your orders and purchases.
- Customer Support: To respond to your inquiries, comments, or feedback.
- Personalization: To tailor your experience on our Website and provide personalized content and product recommendations.
- Marketing: To send you promotional offers, newsletters, and updates about our products and services. You can opt-out of marketing communications at any time by following the unsubscribe instructions provided in the email or contacting us directly.
- Analytics: To analyze and improve the performance, functionality, and user experience of our Website.
- Legal Compliance: To comply with applicable laws, regulations, or legal processes.
How We Share Your Information
We may share your personal information with third parties in the following circumstances:
- Service Providers: We may share your information with trusted third-party service providers who help us operate, maintain, or improve our Website and services. These service providers are contractually obligated to keep your information confidential and use it only for the purposes specified by us.
- Legal Obligations: We may disclose your information if required by law or in response to valid legal requests, such as subpoenas, court orders, or government investigations.
- Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
Data Retention
We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. When we no longer need your information, we will securely dispose of it.
Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the internet or electronic storage method is entirely secure, so we cannot guarantee absolute security.
Your Rights
You have certain rights concerning your personal information, including the right to:
- Access: Request access to the personal information we hold about you.
- Correct: Request corrections to any inaccurate or incomplete personal information we have about you.
- Delete: Request the deletion of your personal information.
- Withdraw Consent: Withdraw your consent to the processing of your personal information at any time.
To exercise these rights or to raise any concerns about the handling of your personal information, please contact us using the information provided at the end of this Privacy Policy.
Links to External Sites
Our Website may contain links to external sites that are not operated by us. Please be aware that we have no control over the content and practices of these sites and cannot be held responsible for their privacy policies. We encourage you to review the privacy policies of any external sites you visit.
Children’s Privacy
Our Website is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected personal information from a child under 13, please contact us immediately so that we can take appropriate measures to delete the information.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “effective date.” We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your personal information.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:
Email: contact@darlinshop.sg
Address: 2 JURONG EAST STREET 21, #02-153/163, IMM BUILDING, SINGAPORE (609601)